Change the password to your student account

Here is a step-by-step guide to changing the password to your student account. There are several ways in which you can get a new password, but we highly recommend that you start on your own by changing your password via Office365, by logging into myaccount.microsoft.com with the help of the Microsoft Authenticator app and your student email address.

Change your password via Office365

To change the password to your student account, you need to log into myaccount.microsoft.com using your student email address. Upon login, you verify your identify using the identification method that you have chosen for two-step verification. The most common method is to verify your identify using the Microsoft Authenticator app.

To directly access the page in Office365 where you can change your password, use this link:

It is also possible to change the password if you click the menu choice "Overview" and "Change password" when you are logged into My Account.

 

Screenshot of the Overview menu choices in Microsoft's My account settings section

When you are urged to change your password, you must first enter your old password, and then choose a new one. Please note that you are not allowed to reuse old passwords. After you have entered your new password, you must repeat it once more in the next field.

Your new password will be valid for 12 months, and then you will have to update it again.

Screenshot of form in Microsoft's My account settings where you enter your old and new password

If you have forgotten your password

To change the password to your student account you should log into myaccount.microsoft.com using your student email adress. Can't remember your password? Then you will be urged to reset it. You can also click the link "Forgot my password".

Screenshot of Microsoft's My account choices for resetting or forgot password

In the next step of the process you will be asked to enter a set of characters shown on the screen, to prove that you are not a robot. The form field that contains information about which account you are trying to log in with will be automatically pre-filled.

Screenshot of request to enter captcha before resetting password via My account

Now you need to provide a code that is sent to your cell phone. In case you have installed the Microsoft Authenticator app on your phone and connected it to your student account, you will be able to use the Authenticator app to verify your identify in this step.

Screenshot of request to enter number code to reset password via My account

In the next step you should enter a new password, and then repeat that password once more:

Screenshot of form for entering new password when resetting password via My account

After you have completed the process of resetting your password you will see a confirmation message. You will also be offered the opportunity to try out your new password by logging into Office365.

Screenshot of confirmation after resetting forgotten password via My account
Did you encounter problems when trying to create a new password with the help of your Office365 login? There are more ways of resetting a forgotten password. Read more at "My student account".

Uppdating your identification methods

If you log into myaccount.microsoft.com using your student email address you will be able to see and update which identification methods you wish to be able to use in case you forget, or for some other reason need to change, the password to your student account.

You can find your chosen identification methods under the menu choice "Security info".

Screenshot of chosen identification methods in Microsoft's My account settings for security info

In case you need help

Photo of a computer and hands pointing at the screen.

Student IT

If you have questions on IT related issues you can contact Student IT. 

Phone & email

Mon - Fri: 8:00-16:00
Sat - Sun: Closed
Last updated: 2021-12-14