Seminar: Conflict-free messaging
In every organization, project or community, reliance on written messages can lead to conflicts that impact productivity and wellbeing. But by adopting easy-to-learn strategies, anyone can help to reduce or avoid these conflicts, minimizing their impact, smoothing interactions and reducing stress.
In this seminar, Andrew Hennigan, a speaker, speaker coach and writer based in Stockholm, explains how most conflicts can be avoided with simple techniques and some concepts borrowed from the world of diplomacy. Learn how to make your messages less likely to provoke negative reactions, and learn how to deal with incoming messages that appear to be hostile.
The seminar is livestreamed to Torget at the University Library in Flemingsberg, but is held in the Strix lecture hall on Campus Solna.
Organiser: KI Career Service