Access your email on a smartphone

Below are instructions for setting up your KI e-mail account on your Iphone or Android phone.

You can also read your e-mail in Outlooks app. Get it for iOS or Android

Iphone

  • tap > Settings > Mail > Accounts > Add Account > Exchange
  • enter your email address and password 
  • enter a description of your choice (usually "KI" or your email address)
  • enter the server name "outlook.office365.com" in the Server box
  • enter your user name. Note that the username is username@stud.ki.se (for example tontamv17@stud.ki.se) and not your email address
  • enter your password (the same one you use for your student account, like Ping Pong) 
  • you don't need to type anything in the Domain box
  • activate the functionalities you want to use (note that email needs to be activated/green)
  • finish by tapping "Save"

This is how the settings look like on one of our accounts: 

Android

Begin by tapping the Apps icon on the Home screen

  • tap > Settings > Cloud and accounts > Accounts > +Add account  
  • select > Microsoft Exchange ActiveSync
  • enter your email address and password
  • tap > Manual setup
  • enter your email address
  • enter  \username@stud.ki.se (for example \tontamv17@stud.ki.se) in the Domain\username box
  • enter your password (the same one you use for your student account, like Ping Pong)
  • enter "outlook.office365.com" inte the Exchange server box
  • you don't need to type anything in the Domain box
  • make sure that ”Use secure connection (SSL)" is checked and that ”Use client certificate” is not checked
  • tap ”OK” if the message ”Remote security administration prompt” pops up

This is how the settings look like in a Samsung Galaxy S7 och Android 7.0 for one of our test accounts:

If you can't get it to work, try Outlooks own instructions 

Set up your email account as POP or IMAP 

You may be in a situation where you are using an e-mail reader or device that requires you to connect your e-mail using "POP" or "IMAP" protocols. If that is the case, log in to your student e-mail account and make the necessary changes be accessing the settings:

  • Log in to stud.ki.se > in the right corner, select Options.
  • Select e-mail / accounts / POP and IMAP 

POP-settings

  • Server name: outlook.office365.com
  • Port: 995
  • Encryption method: SSL

IMAP-settings

  • Server name: outlook.office365.com
  • Port: 993
  • Encryption method: SSL

SMTP-settings

  • Server name: outlook.office365.com
  • Port: 587
  • Encryption method: TLS

Note that the username here is your email address firstname.lastname@stud.ki.se

Access your email in other mail clients

You can also read your student email in other clients like Gmail, Outlook or Thunderbird. 

In general use the following:

Exchange, IMAP eller POP3/4

  • Exchange AktivSync
  • IMAP lets you read/see all mail and folders in your account.
  • POP3/4 lets you read/see all mail in your inbox.

Senast uppdaterad: 
2018-03-02